Not resolved

Ordered my glasses on 2/15. Picked up and they were totally wrong.

They switched eyes and felt the need to alter one lens so they matched. I put them on and it felt like my eyes were being sucked out the pull was so bad. They determined their error, they wrote it wrong. Told they would expedite new glasses and have them sent to the store near my house.

3 weeks later.... i stop to check the status.

They were never sent back out to be remade let alone expedited.

Now I have to drive back across town and try to get a refund.

There will not be a 3rd attempt to fix their own error. Never again.

Product or Service Mentioned: Eyeglasses.

Reason of review: Not as described.

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