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I finally went to try and get my glasses, had the worst experience in a long time. Went to Americas Best, no only did they have 6 unprofessional, rude people working there, (didn't ask me if I needed help) I had to ask for help after 15 min of being there, and after...
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#1280912
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There was an employee named Jamie there and she was the most rude and ignorant employee I have ever met, and my understanding is that she is a supervisor!!!! If I were her manager I would get rid of her because she is bringing the company down. I have heard about her...
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2.8
Wilkes-Barre Township, Pennsylvania
I didn't like
  • Customer service
#1279893
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I have been wearing progressives for 15 years and been buying glasses at the mall store, styles these days are more plastic frame but I need the nose pieces and they are getting harder to find. Americas Best had the best selection with up to date styles with the nose...
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Anonymous
Anonymous

How long have you worked for America's Best? Or are you a contractor to them who posts rebuttal to bad reviews?

4.3
I liked
  • Selection and the price
I didn't like
  • Different people working there every time i went in
#1271964
Reply to reviews
Purchased my glasses two pairs, February 2018. Noticed something wasn't quite right but wanted to give them time to make sure it wasn't me instead of the glasses. Sunglasses bothered me the most. Left lens was off in terms of vision. Felt like they were making me...
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3.4
#1269822
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My husband picked up new glasses about three weeks ago and was given a case that was too large for the glasses. This week the glasses slipped out of the case and the glass popped out and the frame broke. He took glasses back to America’s Best and was told he stepped on...
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#1259632
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This by far is the worst experience of my 42 years of wearing glasses. Where do I start? I went in for the great deal advertised in their commercial because I would be paying cash. I naturally expected all the employees to be professional and knowledged. 1. I had to...
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Anonymous
the truth

You expected America's Best employees to be professional and "knowledged"?At a cheap retail store?How many shades of stupid are you?

Anonymous
Michelle Shanahan

I totally agree with you. I went to Santa Rosa office and they did fast talk sell. Instead of $69.99 bill I was $500+. I told them didn’t expensive as I have Macular Degenerat...

1.2
Product
#1251163
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Ordered progressive lens glasses at Security Blvd Store. AB ordered incorrect frames??? I was told they would expedite. That was a lie because I was informed when I called that they "cannot" expedite. I asked them to supply me w/a tracking number. They "cannot" do...
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1.6
I didn't like
  • Lack of customer service
#1248063
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The best part, it was fast, I didnt wait. The Dr was cool, & thorough. The glasses team, NO WAY!! The 2 for $65 or whatever is bs! Every single extra for glasses is extra. So if you dont want to wear coke bottle your gonna pay. No one offered me any tints, or any sun...
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$700 for three kid glasses? They should be sued. Lied about frame prices, you can get much cheaper products at Wal Mart, and probably better quality too. This is a scam that no one should fall prey to. They falsely advertise about reduced prices when they are charging...
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1.0
Product
#1228937
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Contact Americas Best Contacts Eyeglasses

Mailing Address:
Americas Best Contacts Eyeglasses
2000 Newpoint Parkway, Suite E
Lawrenceville, Georgia 30096
United States
Phone:
(800) 411-1162
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My husband visited this place by the false advertising 2 prs for $69 99. They gave him an eye exam said that the glasses would cost $277 not $69.99. They take you to the pretest exam and then do some sort of pressure test which ends up to be $84 and they go tell you to...
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1.4
#1224961
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