Customer service
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Normal routine prior to seeing optometrist is: office personnel ask info prior to eye exam to verify eligibility. All offices do this "basic check", that is why they ask name, insurance AND birthdate.

Americas best personnel DID NOT do this so I thinking all is well was surprised I had a month to go to be covered. I trusted "Americas best" did normal checking before exam...

$65 I paid.... #unprofessional.

Product or Service Mentioned: Americas Best Contacts Eyeglasses Deal.

Reason of review: Not as described.

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Hate to break that information-free bubble you live in, but it is always YOUR responsibility to ensure your insurance covers whatever health procedure you are obtaining, whether it be an office call or major surgery---or, in your case vision care. It's always someone else's fault, isn't it?

to h.kitchener #1568056

Oh ya Einstein....you must work for in some way "Americas best" eyewear... I can see why your little pink panties got twisted..

boo hoooo.

Lol. NEVER WILL I VISIT THESE UNPROFESSIONAL KIDS working in these minimum wage stores.

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