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Run away from Rockwall store. | Americas Best Contacts Eyeglasses

1.0
Details
First visit when store opened fine. Two next visits a nightmare. Painfully slow staff and smirking manager. Fellow customers vowing to never return. Worst customer service ever. One older woman left in tears. One family waited over an hour to get help. I asked to see doctors to let them know how awful their customer service is and manager refused. It’s been two months and I’m still angry.
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Review
#1717673 Review #1717673 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Pros
  • Close to home
Cons
  • Unprofessional rude slow
  • Smirking manager
Reason of review
Poor customer service
Preferred solution
Fire the manager, add more trained staff

Update by user Sep 18, 2019

MY glasses were replaced with new lens and new frames. Everything has been resolved.

Original review posted by user Aug 19, 2019

The frames cannot be adjusted to my face. The lens keep popping out of the frame. What should I be doing to get my glasses adjusted?
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Resolved
Review
#1628020 Review #1628020 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Reason of review
Damaged or defective
Loss
$272
Preferred solution
Let the company propose a solution

Total deception | Americas Best Contacts Eyeglasses

1.0
Details
Went in for the $69 deal. Wife has a light prescription without readers. Left with a $360 bill. Total liars. They should not be allowed to air the commercials they do. Please be aware. Now three weeks later and still no glasses.
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Review
#1625998 Review #1625998 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
1.0
Details
First off the eye glasses are not the price said on TV ads by a long shot $346.99 for one pair. Went back 6 times trying to get a decent fit. My vision is better without their glasses than with! things appear to be bowed, cell phone & computer. Progressive lens, lady...
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1 comment
Anonymous
#1720929

They state that the price is for single vision. The worse your vision the higher the lenses cost.

Sounds like you got the lower end lenses if everything looks bowed. Read the fine print.

Review
#1593454 Review #1593454 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Cons
  • Starting with their price state is a total crock
  • Lack of customer service
  • Very poor quality of lenses
Reason of review
Pricing issue
Loss
$350
Preferred solution
Full refund
Tags
  • Progressive Lenses
1.3
Details
went there cause they were cheap well I got what I paid for 1st there staff is a joke now I have glasses that are a little to big there sun glasses are basicly tinted... paid extra for anti glare well now I have to squint to drive out in the sun I generaly went to pick...
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Review
#1592684 Review #1592684 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Pros
  • Cheap
Cons
  • Cheap
Reason of review
Not as described/ advertised

Very bad experience. | Americas Best Contacts Eyeglasses in Littlestown, Pennsylvania

1.1
Details
My glasses didn't fit right. couldn't see to read a paper. Gave me a headache, price higher than posted on window. Had to buy 2 pair to get a so called discount. Very unhappy.
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Review
#1573383 Review #1573383 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Reason of review
Bad quality
Loss
$253
Preferred solution
Full refund

Horrible Experience | Americas Best Contacts Eyeglasses

2.1
Details
The first set of glasses received were the wrong prescription which affected me at work having to wait longer for a remake... second time they failed when Picking up the correct glasses I used them for the first time at home and it broke!! I went back the same day again , now being the 3 visit for bad service and quality... I needed my glasses for work and was not willing to wait longer. I was furious by then. If you want good quality I would not recommend this place.. Save yourself a headache and wasting your time.
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Review
#1540131 Review #1540131 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Reason of review
Bad quality
This February 2019 I went to America's Best ( or worst ) location here in Streamwood and after a vey quick eye exam performed by a man who was hanging out by the front door I got my eyeglasses within about a week or 10 days but I couldn't see clear but blurry after...
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Review
#1526532 Review #1526532 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses
Reason of review
Bad quality
1.3
Details
January 19 went to get eyeglasses, didn't work for me brought them back on 29th was told it will take months to reverse claim. I called my insurance company March 13th and was told the claim was not called in. I called the store because the insurance company said that...
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Review
#1492415 Review #1492415 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses

Contact Americas Best Contacts Eyeglasses Customer Service

Website:
www.americasbest.com
Mailing Address:
2000 Newpoint Parkway, Suite E
Lawrenceville, Georgia 30096
United States
Phone:
(800) 411-1162
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Americas Best Contacts Eyeglasses reviews

Not as advertised | Americas Best Contacts Eyeglasses in Huntington Beach, California

the 2 pair for $ 70 is fake. The frame prices are not easy to read. As soon as you add the prescription for lenses, the price rapidly rises. Quality of the glasses I received for over $ 300 is the worst I have ever had in over 60 years.
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Review
#1487770 Review #1487770 is a subjective opinion of poster.
Product
Americas Best Contacts Eyeglasses Eyeglasses