Product: Americas Best Contacts Eyeglasses Customer Care Clear all filters (21 of 21 reviews match)
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Americas Best Contacts Eyeglasses - Bad customer service

Lost my Glasses Wrong information not found on file Customer service 00000
1.0
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Customer service
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Americas Best Contacts Eyeglasses Customer Care
#1223553
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What kind of company does not answer a phone when they see a number calling in need of a service.I have never in all my days had to sit for an hour waiting on a fax at another place of business. America’s best in Tacoma on 72nd is OUTRAGEOUSLY TERRIBLE CUSTOMER...
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2.4
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Americas Best Contacts Eyeglasses Customer Care
#1189247
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Americas Best Contacts Eyeglasses - Great Dr. Patel, staff, and cost!!!

Very patient with my 10 year old twin boys. They require special lens and I was so pleased with service. They were willing to work with us in every way! Thank you.
5.0
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Americas Best Contacts Eyeglasses Customer Care
#1171219
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Americas Best Contacts Eyeglasses - Worst experience

We signed in, picked out glasses and waited in that hot store for an hour, then realized the extremely slow, unfriendly employees were helping ones that came in after us. We won't go back.
1.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Staff
Value for money
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Americas Best Contacts Eyeglasses Customer Care
#1146955
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When I arrived for my visit I told the front desk clerk that I had never been there before and filled out a card upon arrival.I asked about my insurance and they did not question my insurance until after the exam of both me and my husband. Once exam was completed I had...
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2.3
Product
Americas Best Contacts Eyeglasses Customer Care
I liked
  • I truly enjoyed the doctor
I didn't like
  • I just feel they could have checked insurance before service
#1121103
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just got off the phone with them.I have lost both my glasses and they are working with me to order new over the phone. She is currently checking stock on the frames I use. I work on the other side of Atlanta, so it is hard for me to get in during business hours. Love...
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4.7
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Americas Best Contacts Eyeglasses Customer Care
#1097290
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Americas Best Contacts Eyeglasses Customer Care Review

This is one of the worst companies to deal with...they push their own contact line products and charge you more then the original line.!!!! They pretend and lie about it also!!! DON'T WASTE YOUR TIME GOING THERE AS THE MANAGER DOES THE SAME!!!
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Americas Best Contacts Eyeglasses Customer Care
#967385
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I had made 3 appointments on line earlier this week for my kids and I have to have eye exams on Sat Dec 3.I received my emails to confirm my appointments . So I get to the store to check in and I'm told there is no way I have appointments because the doctor is out of...
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1.0
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Americas Best Contacts Eyeglasses Customer Care
#966189
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I have been a customer at this store for years.The cost of my contacts, and their three year vision plan is great, really helps me with my limited budget, and the customer service was! great. The new staff is rude, talking and laughing about customers, my appt was...
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Americas Best Contacts Eyeglasses Customer Care
#952553
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on september 26 i went to the store at 130 blk hr pk suite d4 in audubon nj on my lunch time had apt no problem saw doc than it was time to see sales person to pay for contacts there were 3 others also waiting for sales people they all have been seen by doctor already...
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2.6
Audubon, New Jersey
Product
Americas Best Contacts Eyeglasses Customer Care
I didn't like
  • Staff
#926748
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