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Never again | Americas Best Contacts Eyeglasses in Spokane, Washington

1.2
Details
The doctor wouldn't give me copy of my file or what i was diagnose with
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Review
#1461399 Review #1461399 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Poor customer service

Awesome | Americas Best Contacts Eyeglasses in Norwich, Kansas

My experience was great!! They had the latest equipment. I got tests i had never had at an eye dr before. Everyone was so nice and helpful. Very affordable. In and out in no time at all even with a thorough exam. I loved it
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Review
#1367254 Review #1367254 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Good customer service
1.5
Details
Selma, TX Forum Location minutes ago The asst manager was excellent and helped greatly with the selection of my daughters frames and lens type. Everything was amazing up to the point when they asked the general manger to double check the fitting which I know now is...
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2 comments
Anonymous
#1556318

You all seem to have really thin skin. That is not a "nightmare".

Cancer, ALS, Prader-Willi Syndrome, liver failure, fatal accidents, death of a child ; these things are nightmares. A trip to the optometrist must only be viewed as a pain in the behind necessary to clear your vision.

Nobody likes it but it most certainly is not a "nightmare". You'd better train that child to accept a few minor disappointments here and there or you will have created a monster.

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Review
#1350720 Review #1350720 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
I finally went to try and get my glasses, had the worst experience in a long time. Went to Americas Best, no only did they have 6 unprofessional, rude people working there, (didn't ask me if I needed help) I had to ask for help after 15 min of being there, and after...
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Review
#1280912 Review #1280912 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Poor customer service
2.9
Details
There was an employee named Jamie there and she was the most rude and ignorant employee I have ever met, and my understanding is that she is a supervisor!!!! If I were her manager I would get rid of her because she is bringing the company down. I have heard about her...
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Review
#1279893 Review #1279893 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Cons
  • Customer service
Reason of review
Poor customer service

Poor customer service | Americas Best Contacts Eyeglasses

My husband picked up new glasses about three weeks ago and was given a case that was too large for the glasses. This week the glasses slipped out of the case and the glass popped out and the frame broke. He took glasses back to America’s Best and was told he stepped on them which he did not. There was no warranty on the glasses. He was told he should have purchased a protection plan. I will never purchase my own glasses from them.
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Review
#1259632 Review #1259632 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
Ordered progressive lens glasses at Security Blvd Store. AB ordered incorrect frames??? I was told they would expedite. That was a lie because I was informed when I called that they "cannot" expedite. I asked them to supply me w/a tracking number. They "cannot" do...
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Review
#1248063 Review #1248063 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Cons
  • Lack of customer service
Reason of review
Poor customer service
Tags
  • Eyeglass Frames Order Incorrectly

Bad customer service | Americas Best Contacts Eyeglasses

1.0
Details
Lost my Glasses Wrong information not found on file Customer service 00000
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Review
#1223553 Review #1223553 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Poor customer service
2.4
Details
What kind of company does not answer a phone when they see a number calling in need of a service.I have never in all my days had to sit for an hour waiting on a fax at another place of business. America’s best in Tacoma on 72nd is OUTRAGEOUSLY TERRIBLE CUSTOMER...
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Review
#1189247 Review #1189247 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Poor customer service

Contact Americas Best Contacts Eyeglasses Customer Service

Website:
www.americasbest.com
Mailing Address:
2000 Newpoint Parkway, Suite E
Lawrenceville, Georgia 30096
United States
Phone:
(800) 411-1162
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Americas Best Contacts Eyeglasses reviews

Great Dr. Patel, staff, and cost!!! | Americas Best Contacts Eyeglasses in Cartersville, Georgia

5.0
Details
Very patient with my 10 year old twin boys. They require special lens and I was so pleased with service. They were willing to work with us in every way! Thank you.
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Review
#1171219 Review #1171219 is a subjective opinion of poster.
Service
Americas Best Contacts Eyeglasses Customer Care
Reason of review
Good customer service