Americas Best Contacts Eyeglasses - America's Best Eyeglasses...your glasses will suck (cause I actually work at the lab that makes them
They will lie and corner you into paying sky high price. Have a little astigmatism? Sorry you can't get plastic lenses. Oh they are for kids? You should get the polycarbonate (which doesn't qualify for the deal). They purposely use the name 'plastic' to belittle the lenses. The polycarbonate and high resolution aren't THAT much better. You can see out the plastic lenses just as well.
Now I work at the lab that produces the glasses. Wonder why the *** it takes 2-3 weeks to get them? Because all the company cares about is cutting hours! Your glasses are NOT a priority, having some work for all the shift is. One day they sent us home 6 hrs early, even though there's still hundreds of glasses that need to be made. Also, there's only 3 American labs that makes glasses for them (and wal mart and eyeglass world) they say its 600 retail locations...so yea your glasses have a LONG line behind other people. We have a quota to meet every hour...usually its 60+ pairs of lenses/glasses an hour. That means we have less than a minute to ensure quality and proper prescription and frames...you can blame that on the corporation and their greediness. They keep firing people and not hiring new ones, yet expect our small staff to work just as quickly as before. No, just not going to happen.
Its only going to be a longer wait and worse quality because they are closing down one American lab in the northeast and will use their China and Mexico labs. If you have to wait 2 weeks before...try a month or longer waiting from China.
Yes everything is a ripoff there, all the workers here only get pay 8-9 dollars an hour. Your 300 dollar pair of glasses, only 13 cents went to me. AR coating does not cost that much...they just have two mexican ladies sitting in a room doing it.
Your glasses will take forever and probably poorly made because :
1. we are extremely understaffed, yet they send people home early to cut hours.
2. we are force to work at a punishing pace and its just a fact that quality and speed are inversely related. want more glasses done? quality's going to go down. Sadly, the company is all about the numbers and not the quality.
Lastly, don't get tempted by the two pair deal. Most of the lenses I do are polycarbonate, very few plastics. Thus I know you guys have been lied to about how you need poly and hi-res. you must stand your ground and tell them you want the single vision with plastics and the cheapest frames (honestly they are all cheap...its a piece of plastic or metal! how much can it cost?!) if they say you can't get it, its a lie. the doctors are in on the scam, so they will write some BS on the prescription saying you can't have plastic (which is why you should boycott america's best ...other eye places don't do that) If your new glasses don't feel right, DON'T listen to them saying 'it just takes time to adjust to you'....we at the labs probably messed up. We do hundreds of jobs a day ...so please do not trust our quality. Especially when we have to work at 5am in the morning... I mean we really do try hard and our best and most of the glasses come out ok...most of us think they work us too hard for 8 dollars an hour.
If you found out you have been baited and switched, just pay for the eye exam then fill out the prescription online at one of the online eyeglass stores. Cut your losses at 50 rather than 200 or 300.
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