Submit ›
or
1.9 Based on 60 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Some of the staff 4
    • Location 3
    • Staff was nice 2
  • Customers don't like
    • Pushy and incompetent optomitrist 3
    • Unprofessional 2
    • Woman at front desk 2
Advanced
search
loading...
More Less

I had made 3 appointments on line earlier this week for my kids and I have to have eye exams on Sat Dec 3. I received my emails to confirm my appointments . So I get to the store to check in and I'm told there is no way I have appointments because the doctor is out of town and that I should have gotten a phone call to change the dates which I never received, and was told I could make an appointments on Monday, well I am a single mother of 2 who... Read more

Was this review helpful? 0 0

I have been a customer at this store for years. The cost of my contacts, and their three year vision plan is great, really helps me with my limited budget, and the customer service was! great. The new staff is rude, talking and laughing about customers, my appt was double booked. Had to wait an hour!.... twenty minutes after closing to pick up my new contacts, no apologies, nothing. The only other store near me is like a DMV, huge, loud,... Read more

Was this review helpful? 0 0

Went to americas best got glasess.six months later.lense popped out frame.cracked.went back to see what it would cost to replace.wanted to charge me.178.00 to fix..not a better deal.went to another eyeglass.place.got whole think fixed and replaced.for.less.than a hundred.dollars.see.better than ever.that .DONT FALL FOR THAT.69.00.STUFF.LIKE I DID.ITS A TRICK.DO YOUR RESEARCH.FIRST.LEARNED MY LESSON. Read more

Was this review helpful? 0 0

on september 26 i went to the store at 130 blk hr pk suite d4 in audubon nj on my lunch time had apt no problem saw doc than it was time to see sales person to pay for contacts there were 3 others also waiting for sales people they all have been seen by doctor already so was just waiting for sales person to order what ever they came in for but all sales people where in back room so on break some just back there so when sales lady terrie came... Read more

Was this review helpful? 0 0

the eye glass deal is quite limited .I got a check up at your Moorestown NJ store put it did not cover contacts. added charge of $79.00 just for the examination just to be order the contacts. almost all the glasses cost a lot more. if you need or want any thing but old type of glass the prices goes way up. it would cost less any were else if you want anything besides heavy eye glass with uncomfortable glasses frames do not go there , do not go... Read more

Was this review helpful? 0 0

America Best located in Forest Park Ill. My daughter had an appointment for 4:50pm, when we arrived to waiting area there was one person waiting, when he was finally called in it was 5:30pm. While we were waiting several more people csme in. After the prescreener finished with the first person, he called a lady who came in after us. When I told him we had 4:50 appointment, he was very non caring. He was unprofessional. We waited nearly a... Read more

Was this review helpful? 0 0

Contrary to some of the other reviews, I like the people and Optometrist at Security Square Mall. I bought the "3 year $99 plan" where I could get eye exams for 3 years for that fee. I got my first exam and contacts on the spot. I have been wearing contacts for 40 years, now I needed bifocals and the doctor helped me transition to a way of wearing different lens so I could read and see far. We tried 2 different ways of doing this and found... Read more

Was this review helpful? 0 0

Purchased safety glass they scratch easier than dime store readers before the work start

Add comment

Horrible experience, took my wife for contacts in Fort Wayne, Indiana and was told one thing over the phone and during the "free exam" regarding the total price for services and contacts. One week later while there to pick up the prescription contacts; we were informed that the cost of the contacts would be at least double than the price originally quoted. They attempted to pull the oldest trick in the book with the BAIT AND SWITCH by offering... Read more

Was this review helpful? 0 1

Myself and my children have been going to our local store for about ten years and have always had very good service and no problems, until recently. I recently decided to purchase vision insurance through my employer. My insurance covers up to $130 for glasses, but does not cover the exam. I made the appointment and at that time informed them i would be billing ins. I took my child in, they did the required exam, we picked out frames...and ... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Americas Best Contacts Eyeglasses.
Filing a new complaint about
×