Americas Best Contacts Eyeglasses Complaints and Reviews

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Americas Best Contacts Eyeglasses
Main address: 296 Grayson Highway 30046 Lawrenceville GA
1-800-411-1162, , http://www.twopair.com/cservice/
  • 233+3 mobile complaints
  • $22K claimed losses
  • $93 average
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  • Aug 28
  • Eye and Ear Care
  • Low Quality Eyewear
  • 52

The quality in eyewear I purchased was not good. The manager tried to pull the wool over my eyes about the quality. I went to return the eyewear I purchased and was told the manger was on vacation and I would have to come back when he was there. When I returned I spoke to the receptionist and two other ladies about me having to return to the show for a refund. They shared with me that at the time... Read more

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  • Aug 22
  • Eye and Ear Care
  • Birmingham, Alabama
  • Glasses Frame
  • 1
  • 1
  • 94

I went into Americas best on Lakeshore Drive in Birmingham in March to purchase some glasses, went back several times to have them adjusted. In May I went to the Crestwood store for adjustment, the tech scratched the lenses and said she would order another one. I went back to the Lakeshore store today for adjustment again and asked if they had another frame I could get because I was tired of... Read more

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  • Aug 20
  • Eye and Ear Care
  • Holland, Michigan
  • Eye Glass Promotion
  • 1
  • 1
  • 125

Went in for the 69.95 special. Had the exam and was talked into the extra $15 for some other screening that was recommended. Picked out glasses from under the sign that said the glasses were part of the 69.95 special. Then was told despite the signage and all the brochures that were all over the store that the pair I picked wasn't included. Was told only glasses with full frames were included.... Read more

Was this review helpful? 3 1

The first time i came in, receptionist was rude. Second time the glasses department was rude and third the eye doctor that fit me for contacts was so rude, demeaning and just a b****, i guess you get what you paid for, the pricing it worth it but the customer service and doctors suck!!!!! Add comment

  • Aug 15
  • Eye and Ear Care
  • Augusta, Georgia
  • Plastic Lens
  • 60

I was not informed that these were plastic lenses and easily scratched. One pair was returned immediately as the so called progressive lenses were awful, I couldn't see ANYTHING at any distance. They took those back to "re-do" them. 2 weeks later I get them back and they are worse than before. Then I'm told I'm beyond the 30 day return period and they can do nothing else for me. The pair I... Read more

Was this review helpful? 0 0

I went to ab in strongsville ohio I had my own prescription ordered my 2 pairs one pair was exact to my previous pair well the frames are bent to the point that they push-up against the side of my face and they couldn't straighten them because it's actually my face that's misshapen now don't you think I would have noticed this years ago they basically said sorry Add comment

  • Aug 11
  • Eye and Ear Care
  • Wrong Contact Lenses
  • 1
  • 1
  • 35

I had my contacs and my wife made there they suck specially store in ogden they do that thing 2 pairs 69 my *** everything changes because ur prescription is been a month and havent got a call from ogden about my wife contacts my glases get me sick my head hirts they put wron lense so try bountifoul store there helping me know but never would I go back to them good thing we dint do the 3 years... Read more

Was this review helpful? 0 1

  • Jul 29
  • Eye and Ear Care
  • Eye Glasses
  • 250

I went in for an exam because I had lost my glasses. I only used them to see far like when driving. Did my exam went back pick them up when they were ready. I could see far just fine but hands length was blury. They said I needed to get the bifocal. So I paid more for bifocal...transitional lenses. Went back a third time pick them up. I told them it was still blury at arms length plus when I... Read more

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  • Jul 13
  • Eye and Ear Care
  • Bellevue, Washington
  • Contact Lens
  • 1
  • 1
  • 169

I brought my daughter to AB to get a contact lense exam and contacts, thinking this was a same day service. Only to find that my daughter had to have a class to show her how to use them. We her parents both use contacts and don't feel the need for a stranger to have to show her, when we can at home. It's like saying a nurse has to show a girl how to put a tampon in before she can use them,... Read more

Was this review helpful? 1 1

  • Jul 09
  • Eye and Ear Care
  • Jacksonville, Florida
  • Contact Lens
  • 101

Seen 2 doctors, with 3 exams in a 2 week period for contacts, 5 different times in less than a month was given 6 different strengths in contact lens to try. And each time they had to be ordered and took over a week to get the contacts, still didn't get the right rx. Went to another business all together different, guess what was given the right contacts on the first visit and wasn't even close... Read more

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