Americas Best Contacts Eyeglasses Complaints and Reviews

2.4
  • Some of the staff2 votes
  • Staff2 votes
  • Doctor and staff1 votes
  • Pushy and incompetent optomitrist2 votes
  • Woman at front desk2 votes
  • Incorrect prescription2 votes
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Glasses dont stand up. I have had to replace the lens three times because of scratches. Also the two pair for 69 dollars is not true. By the time they add on this and that I paid ovrr 200. Add comment

I would like a call about the lack of effective service I received. 225.326.8990. Thank you. Add comment

  • Apr 03
  • Eye and Ear Care
  • Jacksboro, Texas
  • Eyeglasses
  • 83
  • REVIEW RATING 5/5

On March 7th I visited the Mansfield store and purchased a pair of glasses and sunglasses. They charged me $200 for a purchase totaling $254. So I owed them $54, and I would receive my glasses in two weeks. That was great and wasn’t a problem. Then on Mar 16th, I suddenly found another $200 charge on my bank account crediting America’s Best Contacts (ABC). The following day I contacted ABC’s... Read more

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Horrible customer service rep. Told the customer service rep that i had a question she reply wait if you don't like it go somewhere else. Add comment

  • Mar 27
  • Eye and Ear Care
  • Tucson, Arizona
  • Glasses
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

Paid $350 for glasses. 69.99 is a come on. Can't see out of the glasses. Stay away. Go to your local doctor instead. This is an assembly line process. Don't be fooled. I might as well be looking through the bottom of coke bottles. Ugh!#$%^&*. I have had to go back to my 3 year old glasses to be able to read at all. I was told my eyes would adjust, but all I get is blurry vision. I paid an... Read more

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  • Mar 20
  • Eye and Ear Care
  • Portland, Oregon
  • Prescription Glasses
  • 133
  • REVIEW RATING 4/5

Had an eye exam in the Avon Ohio office and ordered my 2 pair of glasses. The price was as advertised ( 2 pair and exam for $69.95) However, I did add extras which came to about $267 total. I picked up my new glasses about 2 weeks later and the prescription was so bad I couldn't see and felt sick. Everything was wavy and like I was looking in a fun house mirror. Went back for a re-exam and the... Read more

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  • Mar 20
  • Eye and Ear Care
  • Lafayette, Louisiana
  • Staff
  • 43
  • REVIEW RATING 3/5

Everyone else at office was very courteous and professional. Except for this one short haired blond with an attitude. She obviously did not want to be there. Guess what princess I dont wake-up dreaming of working at my job. But, when I do have to *** and have to interact with rude people like you it just makes it all that more special. I am sure you are someone's special lady are you would... Read more

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  • Mar 20
  • Eye and Ear Care
  • Lafayette, Louisiana
  • Staff
  • 36
  • REVIEW RATING 4/5

I am a white long haired combat vet marine. Everyone else at office white or black was courteous and professional. This one woman had an extreme attitude if she doesn't like her job this much she should find another. I guess I am mellowing in my old age because I would have jumped at this ***'s disrespect in my younger days. She must be somebody's girlfriend. You deserve that if it is you. Well... Read more

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  • Mar 16
  • Eye and Ear Care
  • Cincinnati, Ohio
  • Positive Experience
  • 102
  • REVIEW RATING 4/5

I went to the America's Best in Cincinnati (Eastgate, zip: 45245). I initially canceled my appointment due to poor reviews online for other locations. Lucy (store mgr.) called me back & invited me to give them a try. I went on a Friday afternoon. I had NO wait and I received a standard, but thorough eye exam. They did the pre-screening (including the test that does the little air-puff) and... Read more

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  • Mar 10
  • Eye and Ear Care
  • Pikesville, Maryland
  • Eye Exam
  • 23
  • REVIEW RATING 4/5

My eye exam was very rushed and my prescription is way off in one eye. I was surprised to see that my prescription in my left eye had changed so much because I could still see quite well from my old eyeglasses. Well, turns out the prescription in my left eye is much too strong. I will not go there for another eye exam. I have gone to other big chains for eyeglasses in the past including Walmarts... Read more

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