Americas Best Contacts Eyeglasses Complaints and Reviews

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Americas Best Contacts Eyeglasses
Main address: 296 Grayson Highway 30046 Lawrenceville GA
1-800-411-1162, ,
  • 238+4 mobile complaints
  • $22K claimed losses
  • $91 average
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  • Oct 08
  • Eye and Ear Care
  • Baltimore, Maryland
  • Price Increase
  • 102

This is the worst company ever, will never go back I ordered the free exam and 2 pair of biofocals for 99. Got the exam, then go to pick out my glasses and the price jumps to over 230. I asked why and said all I wanted was the 2 pair that was advertized, girl never said anything that made sense as to why the increase, ended up paying. NEVER GO TO AMERICAS BEST, The suckiest place ever, Security... Read more

Was this review helpful? 0 1


  • Sep 30
  • Eye and Ear Care
  • Wrong Eyeglasses
  • 108

I went to Americas best for contact exam. The regular exam for contacts was 79.00 if you join the plan you get three years for only twenty dollars extra great price only problem is the prescription was NEVER correct you get what you pay for. I went back many times and it was wrong each time. Glasses and contacts. When I went back for my next year I felt uncomfortable and went to another of... Read more

Was this review helpful? 0 2


  • Sep 23
  • Eye and Ear Care
  • Chicago, Illinois
  • Wrong Contact Lenses
  • 59

Hello my name is kyle. I purchased contacts in April of this year .1st pair ordered wrong 2nd I feel they r still wrong. I was in a head on collision the following week. Sever head trauma. Couldn't wear lenses til the middle of August. Well I've been wearing them off and on. Can't c close up. They get blurring. Can't focus on reading. Need t no what I can do about my situation. I have the... Read more

Was this review helpful? 2 2


  • Sep 22
  • Eye and Ear Care
  • Eye Care Service
  • 108

America's Best Joplin Mo. Never again. Customer service was rude and acted as tho they were bothered by you. Nothing was explained and no options were given to better serve you. Clearly tell they are only out for your pocket book by not informing you of hidden charges and by trying to sell bifocals which aren't covered under their "2 pair for 69.95" offer. And the so called extra 15.00 eye test?... Read more

Was this review helpful? 1 0


  • Sep 14
  • Eye and Ear Care
  • Pushy Sales
  • 124

Visited American Best in Montgomery Alabama, my experience was a HOT MESS! !!!!!! Those people were perfectly trained to get over on people! They sure as *** got over on me! !!!!!! Started off wanting the $69.95 deal ended up paying $245.00!!!!! After driving 1hr and 15mins to get to the place they tried to get me to keep those broke down glasses. The fame was not even and couldn't see out the... Read more

Was this review helpful? 0 0


  • Aug 28
  • Eye and Ear Care
  • Low Quality Eyewear
  • 336

The quality in eyewear I purchased was not good. The manager tried to pull the wool over my eyes about the quality. I went to return the eyewear I purchased and was told the manger was on vacation and I would have to come back when he was there. When I returned I spoke to the receptionist and two other ladies about me having to return to the show for a refund. They shared with me that at the time... Read more

Was this review helpful? 5 0


  • Aug 22
  • Eye and Ear Care
  • Birmingham, Alabama
  • Glasses Frame
  • 1
  • 1
  • 212

I went into Americas best on Lakeshore Drive in Birmingham in March to purchase some glasses, went back several times to have them adjusted. In May I went to the Crestwood store for adjustment, the tech scratched the lenses and said she would order another one. I went back to the Lakeshore store today for adjustment again and asked if they had another frame I could get because I was tired of... Read more

Was this review helpful? 4 1


  • Aug 20
  • Eye and Ear Care
  • Holland, Michigan
  • Eye Glass Promotion
  • 1
  • 1
  • 314

Went in for the 69.95 special. Had the exam and was talked into the extra $15 for some other screening that was recommended. Picked out glasses from under the sign that said the glasses were part of the 69.95 special. Then was told despite the signage and all the brochures that were all over the store that the pair I picked wasn't included. Was told only glasses with full frames were included.... Read more

Was this review helpful? 6 2

The first time i came in, receptionist was rude. Second time the glasses department was rude and third the eye doctor that fit me for contacts was so rude, demeaning and just a b****, i guess you get what you paid for, the pricing it worth it but the customer service and doctors suck!!!!! Add comment

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