2.1
  • Support staff1 votes
  • Incorrect diagnosis1 votes
  • Never received prescription1 votes
  • Incorrect prescription1 votes
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  • Dec 03
  • Health and Beauty
  • Louisville, Kentucky
  • Eye Exam
  • 91
  • REVIEW RATING 4/5

BUYER BEWARE! This was the worst experience I have had with a healthcare provider, ever. I was suspect when the optometrist wanted me to pay almost $200 to have a procedure done for my dry eyes without offering any other alternatives. Also, my prescription was WAY stronger, and my eyesight is pretty stable. So, I went to an ophthalmologist (MD). First, the prescription the optometrist wrote... Read more

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  • Nov 11
  • Eye and Ear Care
  • Goose Creek, South Carolina
  • Lined Bifocals
  • 104
  • REVIEW RATING 4/5

Horrible customer service!! Bought 2 pairs of lined bifocals will the understanding if I didn't like them, I could upgrade to progressives for $100 more. They didn't call when either pair were ready, I had to call them and when I went to upgrade lenses, I was told I would have to have the whole amount refunded to debit card and have funds available for upgrade while I waited for refund to... Read more

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I will never be going back to this place I bought the eye care club a year ago and didn't have problems at the store in East mesa but I Went to the one on longmore dr. by fiesta mall and they were SUPER RUDE horrible customer service Add comment

  • Oct 25
  • Eye and Ear Care
  • Largo, Florida
  • Contact Lens Refill
  • 1
  • 1
  • 132
  • REVIEW RATING 4/5

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact lens refills. I have threatened to file complaints with the State Board of Health against the doctors, but feel it is not their fault that, even after writing to obtain a copy of my prescription, I still have not received it. Failure to provide a copy of your prescription is... Read more

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  • Oct 08
  • Eye and Ear Care
  • Baltimore, Maryland
  • Price Increase
  • 335
  • REVIEW RATING 5/5

This is the worst company ever, will never go back I ordered the free exam and 2 pair of biofocals for 99. Got the exam, then go to pick out my glasses and the price jumps to over 230. I asked why and said all I wanted was the 2 pair that was advertized, girl never said anything that made sense as to why the increase, ended up paying. NEVER GO TO AMERICAS BEST, The suckiest place ever, Security... Read more

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  • Sep 30
  • Eye and Ear Care
  • Wrong Eyeglasses
  • 209
  • REVIEW RATING 4/5

I went to Americas best for contact exam. The regular exam for contacts was 79.00 if you join the plan you get three years for only twenty dollars extra great price only problem is the prescription was NEVER correct you get what you pay for. I went back many times and it was wrong each time. Glasses and contacts. When I went back for my next year I felt uncomfortable and went to another of... Read more

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  • Sep 23
  • Eye and Ear Care
  • Chicago, Illinois
  • Wrong Contact Lenses
  • 124
  • REVIEW RATING 4/5

Hello my name is kyle. I purchased contacts in April of this year .1st pair ordered wrong 2nd I feel they r still wrong. I was in a head on collision the following week. Sever head trauma. Couldn't wear lenses til the middle of August. Well I've been wearing them off and on. Can't c close up. They get blurring. Can't focus on reading. Need t no what I can do about my situation. I have the... Read more

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  • Sep 22
  • Eye and Ear Care
  • Eye Care Service
  • 171
  • REVIEW RATING 4/5

America's Best Joplin Mo. Never again. Customer service was rude and acted as tho they were bothered by you. Nothing was explained and no options were given to better serve you. Clearly tell they are only out for your pocket book by not informing you of hidden charges and by trying to sell bifocals which aren't covered under their "2 pair for 69.95" offer. And the so called extra 15.00 eye test?... Read more

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  • Sep 14
  • Eye and Ear Care
  • Pushy Sales
  • 194
  • REVIEW RATING 4/5

Visited American Best in Montgomery Alabama, my experience was a HOT MESS! !!!!!! Those people were perfectly trained to get over on people! They sure as *** got over on me! !!!!!! Started off wanting the $69.95 deal ended up paying $245.00!!!!! After driving 1hr and 15mins to get to the place they tried to get me to keep those broke down glasses. The fame was not even and couldn't see out the... Read more

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