Americas Best Contacts Eyeglasses Complaints and Reviews

2.3
  • Some of the staff2 votes
  • Staff2 votes
  • Doctor and staff1 votes
  • Incorrect prescription2 votes
  • Pushy and incompetent optomitrist2 votes
  • Woman at front desk2 votes
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  • 1 day ago
  • Eye and Ear Care
  • Tucson, Arizona
  • 9
  • REVIEW RATING 4/5

Paid $350 for glasses. 69.99 is a come on. Can't see out of the glasses. Stay away. Go to your local doctor instead. This is an assembly line process. Don't be fooled. I might as well be looking through the bottom of coke bottles. Ugh!#$%^&*. I have had to go back to my 3 year old glasses to be able to read at all. I was told my eyes would adjust, but all I get is blurry vision. I paid an... Read more

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  • Mar 20
  • Eye and Ear Care
  • Portland, Oregon
  • Prescription Glasses
  • 76
  • REVIEW RATING 4/5

Had an eye exam in the Avon Ohio office and ordered my 2 pair of glasses. The price was as advertised ( 2 pair and exam for $69.95) However, I did add extras which came to about $267 total. I picked up my new glasses about 2 weeks later and the prescription was so bad I couldn't see and felt sick. Everything was wavy and like I was looking in a fun house mirror. Went back for a re-exam and the... Read more

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  • Mar 20
  • Eye and Ear Care
  • Lafayette, Louisiana
  • Staff
  • 22
  • REVIEW RATING 3/5

Everyone else at office was very courteous and professional. Except for this one short haired blond with an attitude. She obviously did not want to be there. Guess what princess I dont wake-up dreaming of working at my job. But, when I do have to *** and have to interact with rude people like you it just makes it all that more special. I am sure you are someone's special lady are you would... Read more

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  • Mar 20
  • Eye and Ear Care
  • Lafayette, Louisiana
  • Staff
  • 18
  • REVIEW RATING 4/5

I am a white long haired combat vet marine. Everyone else at office white or black was courteous and professional. This one woman had an extreme attitude if she doesn't like her job this much she should find another. I guess I am mellowing in my old age because I would have jumped at this ***'s disrespect in my younger days. She must be somebody's girlfriend. You deserve that if it is you. Well... Read more

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  • Mar 16
  • Eye and Ear Care
  • Cincinnati, Ohio
  • Positive Experience
  • 67
  • REVIEW RATING 4/5

I went to the America's Best in Cincinnati (Eastgate, zip: 45245). I initially canceled my appointment due to poor reviews online for other locations. Lucy (store mgr.) called me back & invited me to give them a try. I went on a Friday afternoon. I had NO wait and I received a standard, but thorough eye exam. They did the pre-screening (including the test that does the little air-puff) and... Read more

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  • Feb 25
  • Eye and Ear Care
  • Houston, Texas
  • Progressive Eye Glasses
  • 228
  • REVIEW RATING 5/5

I win in that exam on January 10th. I got the two pair progressive non line bifocals. I had one pair made to glasses and the second pair at sunglasses. They told me they would call me when my glasses came in. 5 days later I called them only to find that one pair only had come in. I asked them if it was my glasses or my sunshade .I told the girl to open them because if glasses I would wait to pick... Read more

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  • Feb 24
  • Eye and Ear Care
  • Salisbury, North Carolina
  • Glasses
  • 66
  • REVIEW RATING 4/5

American best located on Forest Drive Columbia Sc customer service (Sarah) was rude.. She hung the phone up while I asked a question about my order.. I called the store back and spoke to a manager and she tried to apologize but stated probably because my phone was breaking up... Amazing that she could hear me... Ordered my glasses two weeks ago and still no glasses or explanation why I haven't... Read more

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  • Feb 20
  • Eye and Ear Care
  • Richmond, Virginia
  • Frames
  • 70
  • REVIEW RATING 4/5

i approached a lady at the desk she could not answer my question she told me just to pick out the frames and they will put the information and the computer to give me a pricei good without assistance when I finished I'm still in the middle of the floor with frames prof. Walking past me one walking past me saying she had time to make phone calls to other customers look how she found it has a... Read more

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  • Feb 20
  • Eye and Ear Care
  • Bedford Charter Township, Michigan
  • Eye Exam
  • 92
  • REVIEW RATING 3/5

I went to americas best to get an eye exam and a year supply of contacts. Had an appointment for 10:00, didnt get in until 10:30. When the lady finished my eye exam she gave me a trial pair of contacts, which are the dame brand i currently use, right away i knew something was up, i couldn't see very clear. Its like the contacts are not the right prescription. They just told me to wear them for a... Read more

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