• Support staff1 votes
  • Never received prescription1 votes
  • Incorrect prescription1 votes
  • Incorrect diagnosis1 votes
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  • Jan 17
  • Eye and Ear Care
  • Rhodes, Michigan
  • Contact Lenses
  • 2
  • 2
  • 70

My complain is for the Grand Blanc Michigan America's Best. My 16 year old son is extremely intelligent. He has an IQ in the 180's range - well over what is considered genius. My son was getting along just fine with the doctor for almost half an hour all through his exam - until he asked an eye related question apparently out of the doctors range of knowledge. The doctor first stammered unable... Read more

Was this review helpful? 1 1

They have very poor customer service skills and incompetent managers. They don't put customers first the manager walks away from the customer while being spoken to how rude. Well I guess that's why they get paid customer care corporate office is even worse the supervisor didn't return from lunch on time this is the wosrt service I've ever received. Add comment

  • Dec 03, 2014
  • Health and Beauty
  • Louisville, Kentucky
  • Eye Exam
  • 224

BUYER BEWARE! This was the worst experience I have had with a healthcare provider, ever. I was suspect when the optometrist wanted me to pay almost $200 to have a procedure done for my dry eyes without offering any other alternatives. Also, my prescription was WAY stronger, and my eyesight is pretty stable. So, I went to an ophthalmologist (MD). First, the prescription the optometrist wrote... Read more

Was this review helpful? 1 0

  • Nov 11, 2014
  • Eye and Ear Care
  • Goose Creek, South Carolina
  • Lined Bifocals
  • 163

Horrible customer service!! Bought 2 pairs of lined bifocals will the understanding if I didn't like them, I could upgrade to progressives for $100 more. They didn't call when either pair were ready, I had to call them and when I went to upgrade lenses, I was told I would have to have the whole amount refunded to debit card and have funds available for upgrade while I waited for refund to... Read more

Was this review helpful? 1 0

I will never be going back to this place I bought the eye care club a year ago and didn't have problems at the store in East mesa but I Went to the one on longmore dr. by fiesta mall and they were SUPER RUDE horrible customer service Add comment

  • Oct 25, 2014
  • Eye and Ear Care
  • Largo, Florida
  • Contact Lens Refill
  • 1
  • 1
  • 188

I have had to deal with a self-important employee of America's Best in Largo, Florida who refuses to okay my contact lens refills. I have threatened to file complaints with the State Board of Health against the doctors, but feel it is not their fault that, even after writing to obtain a copy of my prescription, I still have not received it. Failure to provide a copy of your prescription is... Read more

Was this review helpful? 1 4

  • Oct 08, 2014
  • Eye and Ear Care
  • Baltimore, Maryland
  • Price Increase
  • 420

This is the worst company ever, will never go back I ordered the free exam and 2 pair of biofocals for 99. Got the exam, then go to pick out my glasses and the price jumps to over 230. I asked why and said all I wanted was the 2 pair that was advertized, girl never said anything that made sense as to why the increase, ended up paying. NEVER GO TO AMERICAS BEST, The suckiest place ever, Security... Read more

Was this review helpful? 2 3

  • Sep 30, 2014
  • Eye and Ear Care
  • Wrong Eyeglasses
  • 253

I went to Americas best for contact exam. The regular exam for contacts was 79.00 if you join the plan you get three years for only twenty dollars extra great price only problem is the prescription was NEVER correct you get what you pay for. I went back many times and it was wrong each time. Glasses and contacts. When I went back for my next year I felt uncomfortable and went to another of... Read more

Was this review helpful? 0 2

  • Sep 23, 2014
  • Eye and Ear Care
  • Chicago, Illinois
  • Wrong Contact Lenses
  • 155

Hello my name is kyle. I purchased contacts in April of this year .1st pair ordered wrong 2nd I feel they r still wrong. I was in a head on collision the following week. Sever head trauma. Couldn't wear lenses til the middle of August. Well I've been wearing them off and on. Can't c close up. They get blurring. Can't focus on reading. Need t no what I can do about my situation. I have the... Read more

Was this review helpful? 2 2

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