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1.9 Based on 53 reviews
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  • Customers like
    • Some of the staff 4
    • Location 2
    • Staff 2
  • Customers don't like
    • Pushy and incompetent optomitrist 3
    • Unprofessional 2
    • Woman at front desk 2
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Myself and my children have been going to our local store for about ten years and have always had very good service and no problems, until recently. I recently decided to purchase vision insurance through my employer. My insurance covers up to $130 for glasses, but does not cover the exam. I made the appointment and at that time informed them i would be billing ins. I took my child in, they did the required exam, we picked out frames...and ... Read more

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I've had two different family members and two coworkers go to Americas Best for the free eye exam and two pair of glasses for $69.99. It's amazing that none of them qualified fie the "free" eye exam...with each one of them the store found some reason that they were going to have to pay almost fifty dollars. Today as we were leaving another couple came in and were given the same spill so they left also. If your eyes have to be almost perfect... Read more

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The optometrist Mrs. Gold was very professional despite the games some of the other office staff were playing during the exam. While in the exam room, outside interference made the patient say the number before the optometrist even asked. We scheduled the appointment online and no appointment came up at the store. As soon as we got there, phone rang and while we were filing out the form info talking amongst ourselves - the receptionist left the... Read more

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My experience was terrible, to say the least, and I suspect there are others who will fully agree with what you're about to read. This so-called 2 pair for $69. deal is simply a marketing gimmick designed ONLY to get you into the store. Once there, you will find yourself square inside their trap. Why, you ask. Okay, I will tell you: 1. If you're young and require minimal correction to you vision - BINGO! You just might actually walk out... Read more

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Hi Ben, i am Sherrie & use to work in Turnersville & decided to walk away from a job I enjoyed due to lack of training 1 day of training. Then instead of helping me bc never worked in this field Paula & Courtney told me "we throw you in the storm to find your way out" Poor way to train and everyone there so miserable & if i asked a question seem like I was a bother. Paula & Courtney drew up a coach, counsel and development sheet which I told... Read more

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Personally I had a great experience in wilmington. People complaining about the wait time should realize that you get what you pay for, and lag time is part of it. Find a same day eyeglass place that gives you that kind of turnaround if thats what you want, stop complaining and ask the right questions when you are about to purchase. $69 wont cover most lenses at some places and you are mad because you are going on a trip? Pay the money if you... Read more

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Receptionist was rude to my child then had over two hour wait. This was a follow up visit. Receptionist also had my child put wrong prescription contacts in her eyes. Worst visit ever

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I will NEVER return! The people there were so rude and disrespectful! I will never refer anyone, especially if this is how they treat new customers! My appointment was at 10:50. I could not find the store so I arrived at 10:52. They cancelled my appointment! Why would you advertise walk ins welcome if you can't even accommodate your appointment!!

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General manager at mesquite Texas location was very unprofessional and rude.she threaten to push the panic button when it was totally uncalled for.the best service we received was from the contact manager. She went above and beyond to resolved my issue. Her name was Shamari.if it wasn't for this young lady my husband and I will never use America best ever again

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LAST MARCH WAS FIRST APPT. TWO OR THREE VISIT TOTAL. APPT TIMES FOR EACH VISIT. EACH OF THEM TWO OR MORE HOURS JUST TO C DR. I LEFT ANS DID NOT C HIM ON THIRD. I BOUGHT CONTACTS ON GLASSES UR INS ON THE FIRST VISIT. HAD AND APPT OF REN TWENTY THIS AM. I WORK SO MADE APPT BEFORE WORK . LETS JUST SAY I WAS NOT SEEN ONCE AGAIN I HAD TO LEAVE. THIS PLACE SIMPLY IS NO GOOD! IF U CAN STAY ALL MORNING WITH A NINE OCLOCK APPT MAY B SEEN BEFORE LUNCH .... Read more

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