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  • Customers like
    • Some of the staff 4
    • Location 2
    • Staff 2
  • Customers don't like
    • Pushy and incompetent optomitrist 3
    • Incorrect prescription 2
    • Woman at front desk 2

Hi Ben, i am Sherrie & use to work in Turnersville & decided to walk away from a job I enjoyed due to lack of training 1 day of training. Then instead of helping me bc never worked in this field Paula & Courtney told me "we throw you in the storm to find your way out" Poor way to train and everyone there so miserable & if i asked a question seem like I was a bother. Paula & Courtney drew up a coach, counsel and development sheet which I told them I disagree with & refused to sign bc I was never trained properly. I never knew I had to test for... Read more

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Personally I had a great experience in wilmington. People complaining about the wait time should realize that you get what you pay for, and lag time is part of it. Find a same day eyeglass place that gives you that kind of turnaround if thats what you want, stop complaining and ask the right questions when you are about to purchase. $69 wont cover most lenses at some places and you are mad because you are going on a trip? Pay the money if you aren't happy and stop blasting a company that gives you what you pay for. Anything to have a voice I... Read more

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Receptionist was rude to my child then had over two hour wait. This was a follow up visit. Receptionist also had my child put wrong prescription contacts in her eyes. Worst visit ever Add comment

I will NEVER return! The people there were so rude and disrespectful! I will never refer anyone, especially if this is how they treat new customers! My appointment was at 10:50. I could not find the store so I arrived at 10:52. They cancelled my appointment! Why would you advertise walk ins welcome if you can't even accommodate your appointment!! Add comment

General manager at mesquite Texas location was very unprofessional and rude.she threaten to push the panic button when it was totally uncalled for.the best service we received was from the contact manager. She went above and beyond to resolved my issue. Her name was Shamari.if it wasn't for this young lady my husband and I will never use America best ever again Add comment

LAST MARCH WAS FIRST APPT. TWO OR THREE VISIT TOTAL. APPT TIMES FOR EACH VISIT. EACH OF THEM TWO OR MORE HOURS JUST TO C DR. I LEFT ANS DID NOT C HIM ON THIRD. I BOUGHT CONTACTS ON GLASSES UR INS ON THE FIRST VISIT. HAD AND APPT OF REN TWENTY THIS AM. I WORK SO MADE APPT BEFORE WORK . LETS JUST SAY I WAS NOT SEEN ONCE AGAIN I HAD TO LEAVE. THIS PLACE SIMPLY IS NO GOOD! IF U CAN STAY ALL MORNING WITH A NINE OCLOCK APPT MAY B SEEN BEFORE LUNCH . IF AND EVENING APPT U MAYB BE SEEN BY CLOSE OF BUSINESS. TO MAKE MATTERS WORSE EVERYONE SITTING AND... Read more

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Tiffiney on e state st Rockford Il is the most rude person I have ever delt with. Also tried to charge me $ 300.00 for two pair of progressive glasses. She said this is basic. Free test. No scratch resistant. Add comment

I took my son to get his eyes checked to get contacts. The first time went off without a hitch. The second time my son couldn't wear any of the contacts; they bothered his eyes. I called them to see if we could come to a resolution and the manager was so rude. They said my son suddenly had an astigmatism, which I know he doesn't, so the contacts were prescribed for a person with an astigmatism. As soon as the lady got on the phone she started getting slick with her tongue. I told her a few things and told to not ever speak to me in that manner... Read more

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I've been going to Americas Best for about 5 years now and today was the worst. I had a scheduled appointment and had to wait 1.5 hours to see the doctor. The opticians are extremely rude. I will not be returning, I would rather pay more to see an MD. Add comment

Horrible online service. Ordered contacts on the 8th. It's the 23rd and they don't even have them in the warehouse. Now I'll have to Oder elsewhere. They didn't even let me know there was a delay. Add comment

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