Americas Best Contacts Eyeglasses Complaints and Reviews

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  • Customers like
    • Staff2
    • Some of the staff2
    • Support staff1
  • Customers don't like
    • Pushy and incompetent optomitrist3
    • Incorrect prescription2
    • Woman at front desk2

  • Jul 08
  • Eye and Ear Care
  • Mountain View, California
  • Americas Best Contacts Eyeglasses Eye Exam
  • 156
  • REVIEW RATING 4/5

I SHOULD HAVE RUN AWAY WHEN THEY SAID WE DON'T TAKE INSURANCE. I was told of their 'good deal'. I had the incomplete eye exam done. I was called when glasses were ready. Remember I said incomplete exam, well I tell them I can't see out of one lens, I'm told to wear them for a few days to adjust to them. I inform them I've never picked up glasses that I could not see out of. The clerk is adamant... Read more

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  • Jul 08
  • Eye and Ear Care
  • Spring Hill, Florida
  • Americas Best Contacts Eyeglasses Eye Exam
  • 100
  • REVIEW RATING 4/5

Went in for glasses. I think I got a fair deal on 2 pairs, transition lenses, progressive bi-focal with frames for $315.00 The "free" eye exam (by an independent doctor) is a rip off. First off the doctor said she did not have "the right lens" to check my cornea. She did not dilate my pupils. Pupil dilation is extremely important, because it allows the optometrist to see all the way into the... Read more

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I had a great experience at America's best. The Dr was thorough, the staff was very helpful. They tell you 7-14 days, so your not misled. Add comment

  • Jul 06
  • Eye and Ear Care
  • Saint Paul, Minnesota
  • Americas Best Contacts Eyeglasses Eye Exam
  • 57
  • REVIEW RATING 3/5

The eye exam equipment was smeared with greasy residue. I could not see anything clearly through the lenses. After cleaning the grease off the lenses the lenses kept fogging up. Not just a little but quite a bit. The optometrist had me hold a tissue over my nose in hopes that would prevent it. You shouldn't have to clean the fog off the exam equipment lenses every 10 or 15 seconds. How on earth... Read more

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I went in before my husband drove to Dothan Al, the lady at the front told if he gets 2 pair of glasses you a free exam for $69.95 plus tax would have been $72 or $76. We walked out without any glasses because we would have had to pay over $200 and that's ridiculous cuz she only told me $69.95 so we paid for the eye exam and walked out. They cheat us horribly!!!!!!! Add comment

  • May 15
  • Eye and Ear Care
  • West Islip, New York
  • Positive Experience
  • 202
  • REVIEW RATING 4/5

I had my eye exam and got bi-focals in their Myrtle Beach, SC location when my husband and I were there for two months, as always, in February and March and I am still ecstatic about the new glasses that I have and I want to say how much I appreciate the service and product. We will be back again next February and, if my eyes get worse, you will surely see me again. Your employees are so very... Read more

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  • Apr 29
  • Eye and Ear Care
  • Port Saint Lucie, Florida
  • Glasses Frames
  • 171
  • REVIEW RATING 4/5

This place is a joke! after a week, I was told the lab broke my one pair of frames and didn't have any more. Really?! In the entire U.S. there wasn't another pair? So I go out of my way to pick out another pair which would only be a few days since they declared they would put a rush on it. Here I am a week later and still no eyeglasses. The response I get is "well it says completed, so it... Read more

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  • Apr 24
  • Eye and Ear Care
  • Puyallup, Washington
  • Sunglasses
  • 287
  • REVIEW RATING 4/5

Went in for rx sunglasses,gave my rx to the rep,picked out glasses,frames $149.She disappeared in the backroom where I heard them laugh I stood there for 30 min.she finally came back then told me since my rx was so strong that the only way I could get the glasses was with coke bottle lens,which wouldnt appear to fit in the frame and suddenly the price doubled to $300,I asked her if that was my... Read more

Was this review helpful? 0 1

This place is a scam!!! Advertises great price on glasses (which is only frames in actuality) and requires return services prior to purchase of contacts. If you do not return for follow up within 30 days they require you to repeat and "repay" for another eye exam. Very misleading!!! Will not return. Add comment

Glasses dont stand up. I have had to replace the lens three times because of scratches. Also the two pair for 69 dollars is not true. By the time they add on this and that I paid ovrr 200. Add comment

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