Americas Best Contacts Eyeglasses Complaints and Reviews

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  • Customers like
    • Some of the staff2
    • Staff2
    • Support staff1
  • Customers don't like
    • Incorrect prescription2
    • Pushy and incompetent optomitrist2
    • Woman at front desk2

I went in before my husband drove to Dothan Al, the lady at the front told if he gets 2 pair of glasses you a free exam for $69.95 plus tax would have been $72 or $76. We walked out without any glasses because we would have had to pay over $200 and that's ridiculous cuz she only told me $69.95 so we paid for the eye exam and walked out. They cheat us horribly!!!!!!! Add comment

  • May 15
  • Eye and Ear Care
  • West Islip, New York
  • Positive Experience
  • 152
  • REVIEW RATING 4/5

I had my eye exam and got bi-focals in their Myrtle Beach, SC location when my husband and I were there for two months, as always, in February and March and I am still ecstatic about the new glasses that I have and I want to say how much I appreciate the service and product. We will be back again next February and, if my eyes get worse, you will surely see me again. Your employees are so very... Read more

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  • Apr 29
  • Eye and Ear Care
  • Port Saint Lucie, Florida
  • Glasses Frames
  • 137
  • REVIEW RATING 4/5

This place is a joke! after a week, I was told the lab broke my one pair of frames and didn't have any more. Really?! In the entire U.S. there wasn't another pair? So I go out of my way to pick out another pair which would only be a few days since they declared they would put a rush on it. Here I am a week later and still no eyeglasses. The response I get is "well it says completed, so it... Read more

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  • Apr 24
  • Eye and Ear Care
  • Puyallup, Washington
  • Sunglasses
  • 222
  • REVIEW RATING 4/5

Went in for rx sunglasses,gave my rx to the rep,picked out glasses,frames $149.She disappeared in the backroom where I heard them laugh I stood there for 30 min.she finally came back then told me since my rx was so strong that the only way I could get the glasses was with coke bottle lens,which wouldnt appear to fit in the frame and suddenly the price doubled to $300,I asked her if that was my... Read more

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This place is a scam!!! Advertises great price on glasses (which is only frames in actuality) and requires return services prior to purchase of contacts. If you do not return for follow up within 30 days they require you to repeat and "repay" for another eye exam. Very misleading!!! Will not return. Add comment

Glasses dont stand up. I have had to replace the lens three times because of scratches. Also the two pair for 69 dollars is not true. By the time they add on this and that I paid ovrr 200. Add comment

  • Apr 03
  • Eye and Ear Care
  • Houston, Texas
  • 24
  • REVIEW RATING 3/5

I would like a call about the lack of effective service I received. 225.326.8990. Thank you. Read more

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  • Apr 03
  • Eye and Ear Care
  • Jacksboro, Texas
  • Eyeglasses
  • 227
  • REVIEW RATING 5/5

On March 7th I visited the Mansfield store and purchased a pair of glasses and sunglasses. They charged me $200 for a purchase totaling $254. So I owed them $54, and I would receive my glasses in two weeks. That was great and wasn’t a problem. Then on Mar 16th, I suddenly found another $200 charge on my bank account crediting America’s Best Contacts (ABC). The following day I contacted ABC’s... Read more

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Horrible customer service rep. Told the customer service rep that i had a question she reply wait if you don't like it go somewhere else. Add comment

  • Mar 27
  • Eye and Ear Care
  • Tucson, Arizona
  • Glasses
  • 1
  • 1
  • 123
  • REVIEW RATING 4/5

Paid $350 for glasses. 69.99 is a come on. Can't see out of the glasses. Stay away. Go to your local doctor instead. This is an assembly line process. Don't be fooled. I might as well be looking through the bottom of coke bottles. Ugh!#$%^&*. I have had to go back to my 3 year old glasses to be able to read at all. I was told my eyes would adjust, but all I get is blurry vision. I paid an... Read more

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