Americas Best Contacts EyeglassesComplaints and Reviews

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  • Customers like
    • Some of the staff 3
    • Staff 2
    • Support staff 1
  • Customers don't like
    • Pushy and incompetent optomitrist 3
    • Incorrect prescription 2
    • Woman at front desk 2

I recently purchased glasses from America's Best in Mesa and I have had nothing but trouble. The left eye lens does not work so my vision is not good. It is not easy to get into the store so this is very stressful. People should be very aware of this company. I do not know if it is the physicians fault or the dispenser but buyer beware. They advertise low prices but I found it is anything... Read more

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Ordered 2 pair polycarbonate lenses one for reading a little stronger diagnosed with glaucoma the other pair for distance and the d**n lab broke my distance pair so still waiting on them had to pick out other frames as that pair had been discontinued..... BS if you ask me how careless have had migraine since eyes were dilated 2 times in an hour OMG this is horrible never again....... Rant over Add comment

I had a great experience with Americas Best in Glen Burnie! Dr. Fuss examined my eyes and prescribed me with the BEST prescription I have ever had in a pair of glasses ever! I can actually read road signs easily! The staff treated me as I treated them respectfully and kindly! The lady who assisted me with choosing my glasses was sweet yet honest! She talked me out of certain glasses and... Read more

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Went to America's Best on Memorial Parkway in Huntsville, Al this morning. The sign on the front door says WALK INs WELCOME but they are NOT. We were offered an appt Tuesday at 1:10 or Wednesday at 11. I said I thought you took walk ins and the clerk said "some days", so I walked out AGAIN. My first experience was 2 years ago, at the same place. I had an appt that day. 45 minutes after my appt... Read more

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Spoke with front desk. Found out quickly that most people don't qualify for the special. Lol. They cost more in the long run than anyone else. Definitely bait and switch. Add comment

ijust got new glasses 1 01 o2o16 I thought they were ok I cant use them now I don't under stand why the doctor new I haft to have cataract surgy on both eyes did not recomeand no glasses now than the lady that took my order had me confused I thought two pair & 69 .95 she said no because of biofocials I thought we agreed on one pair with biofocials tinted for &138.00 my mistake not reading the... Read more

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I made an appointment at America's Best - Gainesville, GA - Dawsonville Hwy location to get the advertised $69 for two pair of glasses including the eye exam. After the eye exam was told the prescription is too strong to qualify for the deal... ??? What difference does it make? Was charged $79 for the "free" exam/prescription and left with NO glasses. Also, when I tried to get information... Read more

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I went back and forth with trial contact lenses before I finally decided the trials I was given for my astigmatism were ok. So I put the order in through Americas Best for toric lenses. So the associate tells me that they are $54 dollars a box and it is going to cost me $18.99 out of pocket. Great. So I pay the $18.99 and while I'm waiting for them to arrive in the mail, I find out on my own that... Read more

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Went to Americas Best on Forrest Dr in Columbia SC on 12/21/15 had eye exam and super insurance and they were in network provider, eye exam was good, however when you go back upfront to order frames and lenses is when the trouble starts, exam was suppose to be totally covered with no copay, frames and lenses if bought together was a 10.00 copay for regular lenses including bifocals and... Read more

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It was my first time and also my last time going there . Glasses are cheap and so is customer service !! Add comment

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